We strive to provide you with high-quality products and excellent customer service. Please note the following regarding our returns policy:
Defective Items:
We accept returns only for defective items. If you receive a defective product, please contact us via email at info@peachesuniverse.com to arrange the returns process.
No Exchanges:
We do not offer exchanges. If you need a different size, color, or item, please place a new order.
Returns Process:
To initiate a return for a defective item, please email us with your order number, a description of the defect, and any relevant photos. Our team will review your request and provide instructions on how to proceed with the return.
We appreciate your understanding and cooperation. If you have any questions or need further assistance, please do not hesitate to reach out to us.